Appointments are available with the Doctors, Practice Nurses, Health Visitor, Midwife, Community Nurses, Practice Manager, Citizens Advice Bureau Advisor and Social Worker Liason by direct request to Reception.
Other consultations eg. with Chiropodist and Counsellor require referral by another health care professional.
Appointments with a Doctor in the surgery are scheduled at 10 minute intervals. Please inform our staff if this time will clearly be inadequate and you will be scheduled a longer appointment.
Please note, appointments are for one issue only if you have more than one problem to discuss please advise the receptionist when booking the appointment.
Open Surgery takes place on Wednesday mornings from 8.30am – to approximately 10.00am. The Surgery opens at 8.00am. No appointments are necessary, patients are asked to book in at Reception and are seen in order of arrival, depending upon the number of patients there may be a wait.
Urgent Appointments (GP Telephone Assessments)
Please telephone the surgery between 8.30am – 9.00am if you require an urgent same day appointment. The GP will call you back, please be prepared to discuss your request with the GP on call who will provide advice or arrange the most appropriate appointment for you.
Telephone Consultations with the Doctors are available at certain times and can be booked via Reception.
If possible please try to telephone reception before 10am if you require a home visit.
A Doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
Please call between 11am and 3.30pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate, unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
Please note, it is your responsibility to check your results and to make an appointment to discuss them with your Doctor if you are advised to do so.
If hospital care is required, most patients are referred to Dorset County Hospital in Dorchester, though some may choose to go to Poole, Bournemouth or possibly further afield depending on what treatment is needed.
If you are referred to hospital you will receive paperwork from us to enable you to book your appointment with the hospital of your choice via the NHS Choose and Book system.