Surgery Website

Get the Right Treatment

 

Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor’s appointment.

 

It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete’s foot. By visiting your pharmacy instead, you could save yourself time and trouble.

 

Self-care

 

Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.

 

Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.

 

Your Local Pharmacist

 

Pharmacists offer professional free health advice at any time – you don’t need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.

 

Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription.  Watch this short video on how you can get the most out of your local pharmacy

 

NHS Walk-In Centres

 

NHS Walk-In Centres offer convenient access to a range of NHS services. You can receive treatment for many ailments including:

 

    • infection and rashes,

 

    • fractures and lacerations,

 

    • emergency contraception and advice,

 

    • stomach upsets,

 

    • cuts and bruises, or

 

    • burns and strains.

 

 

NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E; services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.

 

Accident & Emergency (A&E;)

 

Major A&E; departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E; or call 999 for emergencies, such as:

 

    • loss of consciousness,

 

    • pain that is not relieved by simple analgesia,

 

    • acute confused state,

 

    • persistent, severe chest pain, or

 

    • breathing difficulties.

 

 

If you’re injured or seriously ill, you should go, or be taken, to A&E.; If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.

 

Major A&E; departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E; department.

 

Home Visits

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A Doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Long Term Conditions

Long Term Conditions

Asthma

Cancer

CHD

COPD

Diabetes

Mental Health

Osteoarthritis

Pain

Stroke

Noticeboard

 

Obtaining your NHS Number

NHS Number

NHS Numbers will eventually take the place of hospital numbers and will be used as a national identifier for patients which will significantly improve safety of patients by ensuring they are identified correctly.

Eventually cards may be issued to every patient showing their NHS number but until then it is advised that you make a note of your number and keep it safe. We strongly recommend not ringing the surgery as we are unable to give out this information over the phone, however we will be happy to write the number down next time you are passing the surgery and would ask you to bring in a form of identity, please appreciate that our patients confidentiality is of upmost importance to us and yourselfs.

Sick certificate information

Sick certificate information

Sick certificates

A sick certificate is not required for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or at our reception or on the HMRC website.

Issuing of sick certificate

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay). For this you will need to see the doctor so that they can issue you with a certificate. By law you do not need to obtain a certificate for less than 7 days but if your employer insists that you obtain one this service is not covered by the NHS and a charge may be made.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note

The fit note was introduced on 6 April 2010. With your employers support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)